In the UK we are all lucky that the National Health Service (NHS) has worldwide recognition as one of the best in the world.
However, despite the advances made in medicine, medical errors still occur. If you've been diagnosed with a medical condition, the ability to avail yourself of another professional independent consultation can be a life saver. In its Second Opinion service, MyHealthPortal gives you the option of sending your medical file to top UK and USA hospitals for an additional review prior to making any decisions regarding possible future treatment.
In general, a "second opinion" is when another doctor offers his/her views on the condition from which a person is suffering from and how it should be treated.
It can be more explanatory to use the term "further opinion" to cover all circumstances.
It should be clear that by definition, a second opinion is based on the existence of a first opinion.
Second opinions are a means for a patient to get additional expert advice from another doctor who specialises in treating specific medical problems.
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After a diagnosis in any subspecialty, before taking any decision, the Second Opinion service allows you to consult leading specialists for an additional review of your medical file. The service can be provided only where a first opinion is available to be sent to the MyHealthPortal medical team.
The MyHealthPortal medical team will summarise, translate (if necessary) and transmit the cases to the most appropriate consultant.
Innovative technology enables the MyHealthPortal medical team to manage the rapid delivery of the medical file.
What makes the MyHealthPortal Second Opinion service unique in comparison to other second medical consultations are the following points:
The Second Opinion service is not based on an individual specialist – subscribers are given access to leading UK and USA centres of excellence with worldwide reputations.
Consultation can be provided on any sub specialty.
A multidisciplinary consultation can be provided.
The MyHealthPortal medical team is committed to assisting with any preparation related to the provision of the consultation.
The technology used by MyHealthPortal guarantees a secure and rapid delivery of the service.
You can contact us by phone, mobile, text message, email and more.
For Your Everyday health. Anywhere!
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In order to apply for the service you need to have received a complete first diagnosis including medical images if required;
1. Applications can be submitted by
• Phone/SMS
• Using the
designated form
• MedQuest
2. On line applications can be submitted only after registration to MyHealthPortal - to register -
click
3. You can only apply for the second opinion service after you have a diagnosis or first opinion;
4. Alternatively, you can call the MyHealthPortal team for further clarifications on how to submit your first opinion;
5. The nursing team is available 24/7. If you contact us by phone you will receive an immediate reply, if you do so by email you will receive a reply within a maximum of 30 minutes;
6. The MyHealthPortal team of doctors (in the UK and outside the UK) will review your first opinion, the information will be summarised, analysed and prepared for dispatch to the nominated consultant;
7. Depending on the case or the patient preference, the file will be submitted to the most relevant hospital -
8. The information will be transmitted via the MyHealthPortal designated secured system;
9. The MyHealthPortal team in the UK will receive your second medical consultation within days/weeks depending on the complexity of the case;
10. The second medical consultation shall be forwarded to you via your chosen mode of communication;
11. It is clear that MyHealthPortal is committed to protecting your data. Your medical information will be shared only with those who are involved in providing you with the service.
12. Remember, there is no limitation on the number of times that you can use the service.
13. Clarification – in order to provide you with a clear, professional and rapid consultation, the MyHealthPortal medical team is assisted by its international headhunters who have more than 15 years experience in the provision of medical consultations.
14. The Second Opinion Service is meant for your personal use only in the furtherance of your physical health. This service will not be provided when any type or form of legal action is being pursued or contemplated by the subscriber. The term Legal Action includes any type or form of action against an employer or employers in an employment dispute or in a dispute connected to an accident or injury in the place of employment or arising in the course of employment.
To ensure maximum efficiency, before making your call, make sure you have all the necessary information at hand. We will require the following:
Your name (or the name of the patient if it is not you)
Date of birth
Company name
Policy number if known
Contact telephone number and e-mail address
Health Question with appropriate information about type and duration of illness (if appropriate).
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