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"I consulted a GP online, thanks to him I opted for surgery, I feel great"
 A 60 year old patient had been suffering from abdominal pains for a number of years.Her GP was unable to give her a firm diagnosis and surgery was suggested in order to establish the cause of the pains. She was very unhappy with the suggested course of action as she couldn't afford the time off work and also did not want to undergo a major procedure that was also painful, if it wasn't absolutely necessary. She wanted to know whether surgery was the only option and applied online to the MyHealthPortal medical team for support. The MyHealthPortal medical team gave her an answer in the click of a button. She was put in touch with a the MyHealthPortal GP, who listened to her questions very patiently, heard her concerns and, what impressed her most - gave her clear and understandable answers. After the GP consultation she knew exactly what the medical and personal implications were and she was in a better position to consider the surgery. Eventually, she decided to go ahead with the surgery. She was a bit concerned about the recovery period, but the MyHealthPortal medical team provided her with all the support she needed during the days of recuperation. They talked her through the preparation for the surgery and answered all of her questions about the actual procedure and the recovery time. All in all, the service she received MyHealthPortal medical team was comprehensive and she was reassured that she wasn't alone or helpless. It made all the difference! << Back |